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IPProtec · Ubiquiti UniFi installation specialists

UniFi ecosystem

UniFi Talk: what it is and what we can install

IP telephony with UniFi handsets managed from the same console.

Definition
UniFi Talk is Ubiquiti's IP telephony application: it turns the UniFi console into a PBX that manages extensions, call forwarding and schedules with UniFi Talk phones. In Spain it connects to the phone network through a third-party SIP provider.

How it works

UniFi Talk's own calling plan is sold in specific markets (United States, Canada and the United Kingdom). For businesses in Spain, UniFi Talk is configured with an external SIP provider, which supplies the numbers and calls.

It's an interesting option for offices whose network already runs on UniFi and that want to manage phones from the same console. We propose it after reviewing the current carrier and the numbers to keep.

Capabilities

What UniFi Talk can do

  • Extensions and groups

    Per-user extensions, ring groups and call forwarding.

  • Schedules

    Different behaviour during business hours, holidays and out of hours.

  • Handsets

    Touchscreen desk, wall and wireless phones powered by PoE.

  • Same console

    Telephony, network, cameras and access in a single system.

Current catalogue

Product families

Current ranges in the official catalogue (techspecs.ui.com). Availability of each model in Spain may vary; we confirm it when designing the project.
UniFi Talk

Phones

User handsets.

  • G3 Touch Pro
  • G3 Touch Enterprise
  • G3 Touch Wall
  • G2 Touch
  • G3 Wireless Handset
UniFi Talk

Analogue adapter

Connect analogue phones or fax machines.

  • UT-ATA

Important caveats

  • In Spain it requires a third-party SIP provider; number porting is handled with that provider.
  • Before proposing UniFi Talk we review the PBX, carrier and needs (call queues, recording, CRM integration) in case another solution fits better.

FAQ

Questions about UniFi Talk

Does UniFi Talk work in Spain?

Yes, configured with a compatible third-party SIP provider. UniFi Talk's own calling service is not offered in Spain.

Can I keep my current numbers?

Usually yes, by porting them to the chosen SIP provider. We review it with your carrier before switching.

Want UniFi Talk in your project?

We design it, install it and leave it working with the rest of your infrastructure.

Other technologies in the ecosystem

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